Managing as Designing: Creating a vocabulary for management education and research June 14-15, 2002

Position papers are now available

	Michel Avital Assistant Professor of Information Systems; Weatherhead School of Management; Case Western Reserve University Michel's research focuses on people-centered design and development that draws on the application of Appreciative Inquiry to information systems. He has a keen interest in information environments that provide room for and encourage respect to human values, self-growth, interpersonal relationships, and a sense of organizational ownership. His current work examines the relationships between positive modalities among IT professionals and successful information systems development.
	Richard J. Boland, Jr. Professor of Information Systems; Weatherhead School of Management; Case Western Reserve University Dick does qualitative studies of individuals as they design and use information. His interest is in how people make meaning as they interpret situations in an organization, or as they interpret data in a report. He has studied this hermeneutic process in a wide range of settings and professions, but primarily has focused on how managers and consultants turn an ambiguous situation into a problem statement and declare a particular course of action to be rational. He has approached this in a variety of ways, including symbolic interaction, metaphor, cause mapping, frame shifting, language games and exegesis. Most recently he is fascinated with narrative and design as modes of cognition which are systematically undervalued yet dominate our meaning making.
	Geoffrey C. Bowker Professor, Department of Comunication, University of California—SanDiego Geoff works in the fields of classification and standardization. He is particularly interested in how these infrastructure technologies interplay with organizational memory. His book "Science on the Run" details how Schlumerger was able to create a niche for itself when it created and codified a new science. His next book is "Memory Practices in the Sciences" and he is co-author (with Leigh Star) of Sorting Things Out: Classification and its Consequences and co-editor of Social Science, Technical Systems and Cooperative Work: Beyond the Great Divide. Papers and related materials are available at weber.ucsd.edu/~gbowker.
	Hilary Bradbury Assistant Professor of Organizational Behavior; Weatherhead School of Management; Case Western Reserve University Hilary Bradbury, Ph.D. is an assistant professor of Organizational Behavior at the Weatherhead School of Management at Case Western Reserve University. Three broad themes are evident in Hilary’s research, teaching and service, namely deep organizational change, action research and sustainability. Sustainability in the organizational domain refers to companies’, governments', and not-for-profits' efforts to consciously own their impact on the social and natural environment and convert that impact into stakeholder value by offering products and services that add human-social, environmental and economic value. Deep organizational change refers to change that transforms leaders' and participants' exercise of their organizational mission. Action research stresses an orientation to scholarship through doing research with rather than on research subjects, in order not just to reflect social life but also to transform our participation in it and as such is an example of deep organizational change in the field of social science. Hilary is co-editor with Peter Reason of the Handbook of Action Research (Sage, 2000). A follow up book will describe in more detail how to actually engage in action research in the midst of organizational life. In 2000, Hilary was awarded a multi-year NSF grant, along with three colleagues at MIT, to support an action research effort that brings together corporate practitioners, consultants and researchers interested in speeding up the transition to sustainability of mainstream corporations. Hilary has also published in Organization Science, Academy of Management Executive, Journal of Management Inquiry. Two web sites, one on sustainability on the organizational domain, the other on action research, are under construction. Two web sites, one on sustainability on the organizational domain, the other oaction research, are under construction. Hilary’s website provides details and updates.
	Richard Buchanan Professor and Head of the School of Design, Carnegie Mellon University Richard Buchanan teaches communication design, industrial design, and the emerging practices of interaction design. He also teaches the theory and philosophy of design, with a special emphasis on the rhetorical thinking that lies behind the human-made world. One of the central themes of his work is the idea that design thinking can be applied to a widening circle of human problems that are no longer adequately addressed by traditional methods and practices. He argues that the new theory of Interaction Design~how people relate to other people through the mediating influence of human-made products~provides a new perspective on the planning and design of information products, physical artifacts, processes and services, as well as organizational structures and human systems. The concepts and methods of Interaction Design enable us to focus on human-centered experience in all products, enhancing the dignity of human beings. He is a consultant to the Australian government in the redesign the Australian taxation system through principles and methods of human-centered interaction design. He is also advising on the creation of a new graduate program and research center in the area of "Design for Business" at a university abroad. Professor Buchanan is President of the Design Research Society, an international learned society founded in the United Kingdom and connecting a multidisciplinary community of design researchers in 35 countries. He is Editor of the international journal Design Issues, published by MIT Press, and is head of the School of Design at CMU.
	Bill Buxton Chief Scientist, Alias | Wavefront Inc., Ontario, Canada Bill Buxton is a designer and a researcher concerned with human aspects of technology. His work reflects a particular interest in the use of technology to support creative activities such as design, film making and music. Buxton's research specialties include technologies, techniques and theories of input to computers, technology mediated human-human collaboration, and ubiquitous computing. He is Chief Scientist of Alias|Wavefront, Inc., and its parent company SGI Inc, , as well as an Associate Professor in the Department of Computer Science at the University of Toronto. Many of his papers and thoughts can be found on his web site at billbuxton.com.
	Bo Carlsson Director of Ph.D. Programs and Research; E. Mandell de Windt Professor of Industrial Economics, Weatherhead School of Management; Case Western Reserve University Bo’s current research interests include the new economy, entrepreneurship, technology transfer, and the nature and role of innovation systems in economic growth. Since 1987 he has been the director of the research project "Sweden's Technological Systems and Future Development Potential" involving four leading research institutes in Sweden. He has published 22 books and numerous articles in industrial economics, small business and entrepreneurship, technological change, and industrial policy. His most recent book, entitled Technological Systems in the Bio Industries: An International Study, was published in early 2002. Bo received his B.A. in Economics from Harvard College and his Ph.D. in Economics from Stanford University. Prior to coming to CWRU, he was a Research Associate and Deputy Director of the Industrial Institute for Economic and Social Research (IUI) in Stockholm, Sweden.
	Michael Century Research Fellow, McGill University Montreal, Quebec, Canada Michael Century has contributed to the cultural scene in Canada and internationally as a specialist in art and technology, an educational administrator, lecturer, writer, musical performer and composer, and software researcher. Long associated with The Banff Centre for the Arts, he founded the Centre's Media Arts Division in 1988. From 1993-96 Century worked for the Canadian Centre for Information Technology Innovation (CITI), a federal research laboratory located in Montréal. He initiated a new research group focused on content design for hypermedia networks, and assembled an interdisciplinary team of researchers and programmers which developed the Merz Project, a prototype system for knowledge visualization and personal information management on the internet. He is a composer, pianist and conductor who has composed for voice, chamber music combinations, and jazz and rock groups. A more comprehensive bio, many of his publications and samples of his music can be found at www.music.mcgill.ca/~mcentury.
	Chung Po-yang (Alias Po Chung) Co-Founder and Chairman Emeritus of DHL International Ltd. In the United States he attended University of Seven Seas, the original floating university (Oceanography), Whittier College (Zoology) and obtained his B.Sc. from California State University at Humboldt in Fisheries Management in 1968. Upon returning to Hong Kong he worked with Topper Toys (H.K.) Ltd. as Operations Manager for two years. In 1972 he co-founded DHL International Limited, together with DHL Airways Inc. of California which owns and operates the U.S. territories, these two companies operate the DHL Worldwide Network. The DHL Worldwide Network now operates in 227 countries, employing over 53,000 people, runs a fleet of 12,203 vehicle, owns and operates over 209 aircraft. It is the world’s leading air express company handling more than 100 million documents, parcels and freight a year across five continents.
	Claudio Ciborra Professor and Chairman Department of Information Systems, London School of Economics Claudio’s esearch has focused on the study of the relationship between technology (initially production automation, subsequently various forms of information technology applications) and private and public organizations. Issues of bounded rationality and limited learning lead to a revision of the notion of strategic information systems and the appreciation of the processes of bricolage and improvisation during systems development. More recently, the increasing penetration of IT in the everyday life has induced a new reflection on the whole notion of technology, everyday practices of use and unexpected consequences of implementation processes. The adoption of a phenomenological perspective has proven to be illuminating in opening up new insights and making urgent the critique of other management concepts in good currency such as strategic alignment or the whole role of methods in systems development. More can be found at is.lse.ac.uk/staff/ciborra.
	Fred Collopy Professor of Information Systems, Weatherhead School of Management, Case Western Reserve University Fred has been designing instruments that enable musicians to play images in the way that musicians play with sounds. His web site at RhythmicLight.com provides illustrations and historical background on the field, whose roots can be traced to 1743 and work inspired by Newton. In 1979 Fred designed The Desk Organizer, the first desk management software for personal computers. In 1989 he designed Rule-Based Forecasting, an approach to business forecasting that used rules derived from forecasting experts to improve upon standard and best forecasting practices. His current research interest is related to how highly interactive instruments are best designed.
	Nicholas Cook Research Professor of Music at Southampton University Nicholas Cook was appointed Professor of Music at the University of Southampton in 1990, becoming a Research Professor in 1999. He is editor of the Journal of the Royal Musical Association, and is on the editorial board or advisory panel of other journals including Music Analysis, Journal of Music Theory, South African Journal of Musicology, and Music Theory Online. He holds degrees in music and history, and much of his published work has been inter-disciplinary in nature. His books include A Guide to Musical Analysis; Music, Imagination, and Culture; Analysis Through Composition; and a handbook on Beethoven's Ninth Symphony. His articles have appeared in most of the major journals in the field, and cover such diverse topics as Beethoven, Liszt, analytical methodology, music in TV commercials, and the aesthetics and psychology of music. His latest books, both published in 1998 by Oxford University Press, are Analysing Musical Multimedia and Music: A Very Short Introduction.
	Frances Cort Assistant Dean for Professional and International Programs;Weatherhead School of Management, Case Western Reserve University Frances Cort worked as the report editor for Booz, Allen and Hamilton in New York after receiving her BA in English from Harvard University in 1962. She took time off to be a full-time mother and nursery school director, then returned to school to receive her MBA in 1982 from the Weatherhead School of Management at Case Western Reserve University. For the past 20 years, she has managed marketing and program administration for the MBA program at Weatherhead. She has been an active and outspoken member of the Professional Degree Programs Committee, where she has been deeply involved –since 1987 -- in the four redesign adventures of the Weatherhead MBA program.
	Barbara Czarniawska Gothenburg Research Institute at School of Economics and Commercial Law; Göteborg University Barbara is currently involved in two major research efforts. The first Managing Big Cities aims at describing the organizing practices, both in the public sector and the private sector, that all together compose the modern big city management. The other is a study of management as the construction and re-construction of action-nets, ollective actions connected to one another because they are perceived, within a given institutional order, as requiring each other Descriptions of these projects as well as her vita, list of publications and recent articles on narrative, metaphor and social construction as each relates to organizations is available at http://hem.passagen.se/basia.
	Sandra Dawson KPMG Professor of Management Studies and Director of the Judge Institute of Management Studies and Master of Signey Sussex College, Cambridge University Professor Dawson’s rexearch interests include organizational structure and change, technology transfer and knowledge sharing and helth management and health policy. Selected publications are available at www.jims.cam.ac.uk/people/faculty/sdawson.html.
	David Deming President, Cleveland Institute of Art Mr. Deming has enjoyed a successful career both as a sculptor and as a teacher and arts administrator. He has exhibited his sculputre in over 100 competitive and invitational exhibitions nationally and internationally with over 50 one and two person exhibitions. His sculpture is in over 100 public and private collections including the Columbus Museum of Art in Ohio, the Arkansas Art Center, Little Rock, Arkansas, The San Antonio Museum of Art, Texas and Utah State University in Logan Utah. One of his outdoor works was included in "American Sculpture Exhibition" at the White House in Washington DC in the First Lady's Garden. Most of Mr. Deming's scultpure ranges from garden size to large outdoor abstraction in metal. However, since he began his career, his portrait work has paralleled his success as an abstract artist. These often very classic portraits represent corporate leaders like Jerry Sanders of Advanced Micro Devices, Anthony Rossi, founder of Tropicana Fruit Company, also political leaders like Barbara Jordan, President George Bush, Winthrop Rockefeller and U.S. Congressman Jake Pickle of Texas.
	Paul Eickmann Provostand Vice President for Academic Affairs, Cleveland Institute of Art Paul Eickmann is an administrator and a musician, and he has been serving as a vice president of The Cleveland Institute of Art since 1989. Prior to that he served as Vice President for Student Affairs at Syracuse University for nine years, while at the same time maintaining his teaching at Syracuse University in its Schools of Music, Education, Management and Nursing (music as healing). He came to Syracuse to help establish its Center for Instructional Development in charge of curriculum and course design. Paul was a consultant for over 100 colleges and universities in instructional design in this country and abroad during that time. He joined The Cleveland Institute of Art in 1989 as Vice President for Academic Affairs. In 1998, he added the position of Provost. Since coming to the Institute, he has been closely associated with the Industrial Design Department. Paul’s interests in design have been in managing the industrial design department at the Institute and in course and curriculum design management and application.
	Yrjo Engestrom Professor of Communication at University of California, San Diego, and Director of the Center for Activity Theory and Developmental Work Research at University of Helsinki, Finland Engeström works within the framework cultural-historical activity theory, and he is known for his theory of expansive learning. He studies transformations in work and organizations, combining micro level analysis of discourse and interaction with modeling of organizations as networks of activity systems going through developmental contradictions. Engeström’s research groups use intervention tools such as the Change Laboratory, inspired by Vygotsky’s method of dual stimulation, to facilitate and analyze the redesign of activity systems by managers and practitioners. Engeström’s current research is focused on health care organizations striving toward new forms of collaboration and co-configuration work. Engeström’s recent books include Cognition and Communication at Work (edited with David Middleton)and Perspectives on Activity Theory (edited with Reijo Miettinen and Raija-Leena Punamäki). He has just finished a new book, Collaborative Expertise: Expansive Learning in Medical Work, to be published by Cambridge University Press.
	Jurgen Faust Professor and Chair of Technology and Integrated Media Environment (T.I.M.E.) Cleveland Institute of Art Jurgen teaches digital arts and design and 2D/3D design. He studied chemistry and fine arts. Since 1999 he is designing and managing the T.I.M.E. program at the Cleveland Institute of Art. As a practicing artist and designer he shows his work widely in Europe as in US. 1983 he co-founded a private art school in Germany (Freie Hochschule Metzingen), where he was the co-director for 16 years and was responsible for the development of several programs. Between 1996 and 1999 he was the acting 'Dean of New Media.' In this position he designed a new digital art and design program. Before he came to US, the school he co founded received accreditation as a University of Applied Sciences and is now located in Schwaebisch Hall. For many years he has been working on a 'theory of sculpture' to identify a theoretical layer to describe processes, in general. He applies this theory also in the area of managing organizations.
	Lee Fisher President and Chief Executive Officer of the Center for Families and Children in Cleveland, Ohio Lee’s public career has included state representative (1980-1982), state senator (1983-1991) and Ohio Attorney General (1991-1995). After his service as Attorney General, Lee returned as a partner in 1995 to his law firm, Hahn Loeser & Parks LLP where he had practiced law since 1978. Lee was the 1998 Democratic nominee for Governor of Ohio, losing narrowly to Robert Taft, II in the closest Ohio gubernatorial race in 20 years. In addition to his legal career and his service on local, state, and national business and community boards, he has tutored and helped teach children and young adults at the elementary, high school, college, and law school levels.
	Tim Fogarty Professor of Accounting; Weatherhead School of Management; Case Western Reserve University Timothy J. Fogarty is a professor in the accountancy department at the Weatherhead School of Management, Case Western Reserve University. He is also the KPMG Peat Marwick Faculty Fellow at that school. Before coming to Case Western, he taught at Penn State University and in the University of North Carolina system. He has published over one hundred articles on a wide variety of topics, in both academic and practitioner journals. His research interests include accounting education, the sociology of business organizations, and the regulation of professionals. He serves on the editorial boards of over twenty journals, including several outside the U.S. He has served in several capacities at the national level for the American Accounting Association, including President of the Public Interest Section and President of the Accounting, Behavior and Organizations Section. He has worked on research projects for the Financial Executives Research Foundations and is heavily involved with the American Institute of Certified Public Accountants. At Case Western, he currently serves as department chair, teaches auditing, income tax and the legal environment of management, and serves in several University-level capacities. He has been an attorney for over twenty-five years and a CPA for over twenty years.
	Ronald G. Fountain Faculty Director, The Professional Fellows Program, and Faculty Coach for Action Learning; Weatherhead School of Management; Principal, The Parkland Group, Inc. Ron has a rich history of involvement in business activities and academic pursuits. He has earned his MBA and Executive Doctor of Management degrees from the Weatherhead School and completed the Professional Fellows Program at Weatherhead as well. A commercial banker and business executive for over 40 years, Ron’s interests center on improving the economic performance of organizations through organizational change, growth and development. He is primarily interested in how people in organizations change their behaviors, or fail to, once their organization has experienced a significant and well identified error. He is particularly intrigued with the development and role of emotionally intelligent leadership in organizational effectiveness.
	Pasquale Gagliardi Professor of Sociology of Organization at the Catholic University of Milan, and Managing Director of ISTUD-Istituto Studi Direzionali (an Italian management institute situated at Stresa, on Lake Maggiore) During the 80’s Professor Gagliardi contributed to the foundation and development in Europe of SCOS, the Standing Conference on Organizational Symbolism. His present research focuses on the relationship between culture, aesthetic knowledge and organizational order. He has published books and articles on this topic in Italian. In English, he has edited Symbols and Artifacts: Views of the Corporate Landscape (de Gruyter, 1990) and co-edited Studies of Organizations in the European Tradition, vol. 13 in the series Research in the Sociology of Organizations (Jai Press, 1995). More recently, he has published "Exploring the Aesthetic Side of Organizational Life", in Handbook of Organization Studies, S.R. Clegg, C. Hardy and W.R. Nord (Eds.) (Sage, 1996). Professor Gagliardi is a consultant to many large Italian corporations. He also serves on the Editorial Boards of Organization Studies, Organization, and Journal of World Business.
	Les Gasser Graduate School of Library and Information Science at the University of Illinois Les is interested in the technical, social, and aesthetic aspects of information and organizations. Current projects include a study of errors, mistakes, bug-fixing processes and community knowledge in large open-source software efforts; simulation and reasoning about of social and organizational phenomena using high-performance computational 'grids,' and computational models of the evolution of language. Before coming to Illinois, he held positions in Computer Science, Systems Management, and Industrial Engineering at the University of Southern California, and had visiting faculty posts at the University of Paris and the Ecole des Mines de Paris. From 1996 to 1998 he directed the Program on Computation and Social Systems at the National Science Foundation. He's also been a principal in several IT-related startups, and in the early 1990's he co-directed (with Ann Majchrzak) a 3 year, $10M industry-university project that created theory and CAD tools for understanding and designing high-performing work organizations.
	Frank O. Gehry Design Principal, Frank O. Gehry & Associates Mr. Gehry has built an architectural career that has spanned four decades and produced public and private buildings in America, Europe and Asia. In an article published in The New York Times in November, 1989, noted architecture critic Paul Goldberger wrote that Mr. Gehry’s "buildings are powerful essays in primal geometric form and...materials, and from an aesthetic standpoint they are among the most profound and brilliant works of architecture of our time." Hallmarks of Mr. Gehry’s work include a particular concern that people exist comfortably within the spaces that he creates, and an insistence that his buildings address the context and culture of their sites. Many biographies and descriptions of his work are available on the net, including one in the arcSpace catalogue and one at the Weisman Art Museum at the University of Minnesota.
	Jim Glymph Principal, Frank O. Gehry & Associates Since joining Frank Gehry & Associates in 1989, Mr. Glymph has directed several major projects in the United States and Europe. He introduced CAD technology to the office and has guided the integration of this technology into the firm’s design process. He brings to the firm his years of experience in the management, design and execution of a broad range of project types plus his special interest in the design and technical development of complex architectural projects.
	Joseph Goguen Professor, Dept. of Computer Science and Engineering, Jacobs School of Engineering, University of California San Diego Joseph is a computer scientist and sociologist of information, working on user interface design, semiotics, ethics, software engineering (requirements, specification, modularization and evolution), discourse analysis, theorem proving, and logic. He is known for his role in founding algebraic specification, including abstract data type theory and the OBJ language, which influenced designs of the Ada, ML, and C++ module systems. Recent work applies social algebraic semiotics to user interface design, systems for distributed cooperative software engineering, and values in information artifacts (such as proofs). Older work concerns general systems theory and fuzzy logic. Joseph is Director of the Meaning and Computation Lab, and ex-Director of the Program in Advanced Manufacturing, at UC San Diego. He was previously the Professor of Computing and Director of the Centre for Requirements and Foundations at Oxford. Before that he was at SRI International and the Center for the Study of Language and Information at Stanford; he also ran a small linguistic consulting company which studied pilot language for NASA. He has recently lectured on metaphor theory, software re-use, requirements engineering, meta-logic, and semiotics. He is Editor in Chief of the Journal of Consciousness Studies. More information is available at http://www.cs.ucsd.edu/users/goguen/.
	Julia Grant Associate Dean for Graduate Programs and Associate Professor of Accounting; Weatherhead School of Management; Case Western Reserve University Julia E. S. Grant, PhD is an Associate Professor of Accountancy and the Associate Dean for Graduate Programs at the Weatherhead School of Management, Case Western Reserve University. She was on the faculty of The Ohio State University prior to joining the faculty of the Weatherhead School in 1991. She received her bachelor’s degree from the University of Arizona and her MS and PhD degrees from Cornell University. As part of her administrative and faculty responsibilities, she has participated in many (re)design projects focused on the core of the MBA curriculum at the Weatherhead School. She has also worked with her spouse in business startups prior to her academic pursuits. In addition to numerous executive education seminars and programs, her teaching responsibilities have included the core accounting course in the MBA program and a doctoral seminar, as well as undergraduate introductory and intermediate accounting. Her research interests include developing a greater understanding of how to effectively use financial information about a firm. These interests have led to several research projects examining the reports of financial analysts and the disclosure policies of corporations. She also has published several papers applying game theoretic social dilemma settings and their effects on group and policy outcomes. Dr. Grant has been interviewed for and cited in many national media outlets, including the Wall Street Journal, the New York Times, National Public Radio, Bloomberg News, Lehrer News Hour, and Business Week. These citations have appeared in articles on various accounting scandals and their aftermath.
	Bill Hicks Senior Editor, Stanford University Press
	Matthew Hollern Associate Professor of Art, Head of Jewelry and Metals, and Chair of the Craft Discipline at the Cleveland Institute of Art Matthew has taught at CIA since 1989. Redefining craft education through new technology continues to drive his work. The advancement of CAD/CAM technology, 3D modeling and prototyping have been at the heart of Matthew’s research. He has pursued his interest in management through service as a chair and as an associate for academic affairs where he chaired the self-study and accreditation review for the college, the revision of the college’s mission statement, the review of the college’s five–year curriculum, and the advancement of the five departments of the craft disciplines. Matthew earned a Bachelor of Science degree, majoring in Art and French at the University of Wisconsin-Madison. In his junior year he lived in Aix-en-Provence, France where he attended the Universite_ Aix-Marseille, and studied blacksmithing at the Ecole Des Beaux-Arts – Aix-en-Provence. In 1989 he received a Master of Fine Arts degree in Jewelry and Metalsmithing from Tyler School of Art, Temple University. He has received grants from the Society of North American Goldsmiths, the Lilly Foundation, and two Individual Artist Fellowships from the Ohio Arts Council. His work has been exhibited throughout the United States, and is included in the collections of the Renwick Gallery of the Smithsonian American Art Museum, the Ohio Crafts Museum, Alcatel-Sprint, and Tyler School of Art. In 2001 he was been invited to be the featured metalsmith in an educational video series produced by the Renwick Gallery.
	Keith Hoskin Professor of Accounting, Warwick Business School, University of Warwick, England Keith Hoskin stumbled into accounting more by accident than…… He studied classics, modern languages, educational psychology and history, and was previously in the field of educational history, where his major interest was in learning and why we know so little about it, and usually fail to talk about it. His interest in how we learn to learn led to an interest in how practices such as writing and examining shape our learning to learn and therefore our categories of ‘real learning’. His major research interests now are still in the area of practices, but in particular in the relation between accounting, accountability and management practices. This work also leads him into such areas as the nature of sign systems, modes of valuing, and translation. His major current area of work is into the invention of modern management as manifestation of our modern forms of disciplinary practice, and is being developed as a book with Richard Macve, Powerful Knowledge. His next project is to go further into the problems of value and valuing, building on work with Mahmoud Ezzamel into the role of ancient token-accounting in enabling the development first of writing and then of money as two supplements to accounting that never totally supplant it.
	Anthony Hopwood Professor and Peter Moors Director of the Said Business School Professor Hopwood’s research deals with changing patterns of organizational control, information and control processes in new organizational forms, and organizational and social analyses of accounting. His current projects deal with te changing relationships between information and the spatial configuration of organizations and with management of fashion industries. Additional information is available at www.sbs.ox.ac.uk/sbs/DisplayFacProfile.asp?ID=13.
	Anne Huff Professor of Strategic Management, University of Colorado at Boulder and the Cranfield School of Management, UK Professor Huff’s research interests focus on strategic change, both as a dynamic process of interaction among firms and as a cognitive process affected by the interaction of individuals over time. In addition to articles on various topics related to strategic change, her publications include Mapping Strategic Change (Wiley, 1990), which discusses alternatives for visualizing strategic reasoning. Her vitae and descriptions of her books are located at bus.colorado.edu/faculty/huff.
	Mariann (Sam) Jelinek Richard C. Kraemer Professor of Business at the College of William and Mary in Williamsburg Mariann Jelinek has recently served as Director of the Innovation and Organizational Change Program at the National Science Foundation, on loan from her academic post from 1999-2001. She holds the Doctorate in Business Administration (DBA) from Harvard University’s Graduate School of Business (1977), as well as the A.B., M.A. and Ph.D. degrees from the University of California at Berkeley. Her career interests include innovation, technology, and their strategic implications; organization learning; administrative systems and organization design, topics on which she has written extensively. Dr. Jelinek’s prior academic postings include the Weatherhead School of Management at Case Western Reserve University, where she held the Lewis-Progressive Chair; the State University of New York at Albany; McGill University; and Dartmouth College. She is author or co-author of five books including Innovation Marathon with C.B. Schoonhoven, and 40 papers, including the 1995 "Best Paper of the Year" in Entrepreneurship: Theory and Practice. She is active in professional societies including the Academy of Management and the Eastern Academy of Management, where she is Fellow and Past President. Current research interests include entrepreneurship; management of technology and innovation; and the impact of social and institutional contexts on innovation.
	Sten Jonsson Professor and Director of the Gothenburg Research Institute Currently Sten is the director of GRI and works with research on communication in multi-cultural management teams. Research during the 1970s oriented towards development and strategy issues (organisational crises, myths as management tools, budget processes) and about regulation of good accounting practices. During the 1980s focus was on the use of economic information in the management of operations and the interaction between local and central units in large organisations. The 1990s were devoted to management style and competitiveness and to the evaluation of the decentralisation reform in the City of Gothenburg. His publications are listed at cent.hgus.gu.se/gri/griengelsk/enggrisjon.html.
	Paul Kaiser Artist and founder of Riverbed, a digital arts studio Paul Kaiser is a digital artist whose work has been exhibited at Lincoln Center, MASS MoCA, the Barbican Center (London), the Pompidou Center, SIGGRAPH, the Wexner Center for the Arts, and many other venues. He has received numerous awards. Kaiser's early art (1975-81) was in experimental filmmaking and voice audiotapes. He then spent ten years teaching students with severe learning disabilities, with whom he collaborated on making multimedia depictions of their own minds. He later applied this approach to an interactive documentary on Robert Wilson's early work entitled Visionary of Theater (1994-97). Recently Kaiser has created the virtual dances Hand-drawn Spaces (1998) and BIPED (1999), both with Merce Cunningham and Shelley Eshkar, and Ghostcatching (1999), with Bill T. Jones and Shelley Eshkar. Recent solo works include Flicker-track + Verge (both 1999-2000). Kaiser currently teaches a virtual filmmaking class at Wesleyan University, and serves as an Osher Fellow at the Exploratorium Museum in San Francisco. Illustrations of his work are available at www.riverbed.com.
	John King Professor and Dean of the School of Information, University of Michigan John Leslie King does research into the problems of developing high-level requirements for information systems design and implementation in strongly institutionalized production sectors. The goal of this work is to improve the design of information technologies for both organizational and institutional usability, through better articulating the processes of requirements analysis, specification, and prototype creation. The work also informs policy and strategy development at the firm, sectoral, and institutional levels. Recent and current projects focus on the role of technical and institutional forces in the co-evolutionary development of intermodal transport and logistics, case management in felony criminal courts, global wireline and wireless telephony, and the transition of the automobile industry from product to service sector. New projects include a study of the institutional forces involved the development of global electronic commerce, and an historical analysis of the evolution of the information disciplines. More can be found at www.si.umich.edu/~jlking.
	Alice Kolb Vice President of Research and Development, Experience Based Learning Systems David Kolb Professor or Organizational Behavior, Weatherhead School of Management, CWRU Alice is Vice President of Research and Development, Experience Based Learning Systems and Director of The Ohio Consortium on Artistic Learning's longitudinal outcome study of artistic learning. David is Professor of Organizational Behavior at the Weatherhead School of Management, the author of Experiential Learning and the creator of the Learning Style Inventory. Their research is focused on development of the theory and practice of experiential learning. Their latest work, Conversational Learning: An Experiential Approach to Knowledge Creation is due to be published this summer. To see the most recent research on experiential learning theory go to <http://www.learningfromexperience.com>www.learningfromexperience.com
	Klaus Krippendorff Professor, Annenberg School of Communication, Univ of Pennsylvania After he states that he is a professor of communications in the Annenberg School, Klaus adds: I am also a designer and play numerous roles. Among his reserach interests are: mathematical foundations of cybernetics, general systems, communication and information theories, methodology of communication, content analysis, constructivist epistemology and second-order cybernetics, critical scholarship, and design In the area of design he is interested in the theory of product semantics, human-computer interface design, telephone, computer-supported cooperation and special applications, and design principles for the information age. His vita, list of publications, and other materials are available at www.asc.upenn.edu/usr/krippendorff/index.html.
	Miriam Levin Professor of History, Case Western Reserve University Miriam’s research and teaching interests center on the history of industrial culture, a transatlantic phenomenon whose impact has been global. Industrial culture consists of those material objects, methods, technological and value systems men and women have devised to give structure and meaning to their lives in societies where technological and scientific knowledge are key. She has published several books and articles on this subject. Currently, she is working on a book on the idea of control in the industrial era, as well as editing a collection of essays on that subject. She also works on the history of science education in the United States. More information is available at www.cwru.edu/artsci/hsty/levin.html
	Leonard Lane Vice President Global Strategy for divine, Inc. devine, Inc., an international software development and systems integration company, provides extended enterprise solutions that help clients achieve competitive advantage by improving the speed and effectiveness by which organizations sense and respond too their extended business environments. He joined the firm in 1999 after establishing and managing his own management consulting firm in Hong Kong for the previous ten years. Mr. Lane has an in-depth working knowledge of major Asian markets. His work has included corporate strategy development, new market entry strategies, global sourcing, business process optimization, and leading change in the airline, airfreight, oil and gas, trading and banking industries Prior to joining divine, Mr. Lane was a Partner and Director of LLA Pacific Limited in Hong Kong. In that capacity from 1989 to 1999, Mr. Lane directed the firm’s private sector strategy development, sourcing and operational effectiveness practices in the Asia Pacific region. His work included projects in Japan, Korea, Hong Kong, Taiwan, Thailand, The Philippines, Singapore, Australia and China. Before starting LLA Pacific, Mr. Lane was founder and President of LLA/Strategic Development Group in Bellevue, Washington and Anchorage, Alaska. The firm served the oil industry on Alaska’s North Slope and airfreight industry throughout the Pacific Northwest and Alaska. Prior to starting his own firm Mr. Lane was an executive with two airlines, a Consulting Manager with Peat Marwick Mitchell, and held management positions in the brewing and automotive manufacturing industries. Mr. Lane received his BA and MBA degrees from the University of Southern California and is currently working on his Executive Doctorate in Business Administration at Case Western Reserve University. Mr. Lane has lectured on global strategy at the University of Chicago and the Hong Kong University of Science and Technology MBA Programs and was a lead instructor for “Developing Global Strategy” for Motorola University and Nortel’s Executive Development programs in the Asia Pacific region.
	Jeanne Liedtka Associate Professor at the Darden Graduate School of Business Administration at the University of Virginia, and Chief Learning Officer for the United Technologies Corporation (UTC), Hartford, Connecticut Jeanne’s current teaching responsibilities focus on strategic thinking in the MBA and Executive Education Programs at Darden. She also teaches an elective course on Strategy Consulting, as well as a course focusing on Strategy as a design process, that is conducted in Barcelona, Spain. At UTC, Jeanne is responsible for coordinating and overseeing all activities in the Learning and Development area. Jeanne’s current research interests focus on exploring how the metaphor of design can be used to enrich our understanding of the attributes of as well as the processes involved in developing business strategy. Jeanne received her DBA in Management Policy from Boston University and her MBA from the Harvard Business School. She has been involved in the corporate strategy field since beginning her career as a strategy consultant for the Boston Consulting Group. Her consulting practice today focuses on the facilitation of participative strategic planning processes.
	Kalle Lyytinen Professor of Information Systems, Case Western Reserve University Kalle's research interest has focused on the design of design and how in particular to craft and sustain environments which enable effective, innovative and flexible designs as socio-technical ensembles. My interest in the design of design has invited me to look outside and beyond the immediate design artefacts and tools that populate much of the everyday technical research discourse in Information System Design field and explore the preceding "invisible" background that informs all design. Thereby I have studied during my career information system theories, philosophies and frameworks, research methods (epistemology) in information systems, computer supported design and modeling in the large, system failures and risk assessment (anticipation of design flaws), metamodeling and metamodeling support by computer environments, and theories and frameworks that help to design, implement and diffuse complex technologies (designing in the very large). My current research focuses in particular on the development and management of large scale digital services (wireless services) and infrastructures at the level of requirements and standards and technology induced innovation in system design.
	Peter Miller Professor of Management Accounting and Departmental Convener, London School of Economics Management accounting in new manufacturing environments; accounting in the new European public sector; accounting as a social and institutional practice. His web page is located at www.lse.ac.uk/Depts/accounting/staff/miller/index.htm.
	Jan Mouritsen Professor of Management Control, Copenhagen Business School Jan is interested in the organisation, technology and methods of modern accounting. His work is oriented towards the role of calculation in organisations and society. He has published books and articles about Accounting in Global Firms, Accounting and Modern Technology, Financial Control, The Organisational Role of Budgeting, Accounting in Small Companies, Public Sector Accounting, The Role of Accountants in firms, and Intellectual Capital. Currently, his interests cover two themes. One is the relationships between management of technology and the technologies of managing (e.g. accounting controls, flexibility, customers, organisation, management, and production), and the other is intellectual capital, immaterial assets and the financing of/capital market for innovation.
	John R. Nottingham Nottingham-Spirk Design Associates, Inc. Immediately after obtaining his industrial design degree in 1972 from the Cleveland Institute of Art, John Nottingham co-founded Nottingham-Spirk Design Associates, Inc., which has grown to become one of the leading new product invention and development groups in the US, employing over 50 design and engineering professionals. It is responsible for the creation of hundreds of successful products with 287 issued patents so far. Combined sales of products created by Nottingham-Spirk exceed 10 billion dollars. Nottingham-Spirk’s consumer product innovation programs have produced dramatic results for Fortune 500 clients as well as fast growth entrepreneurial firms. For example, companies such as Little Tikes, Royal/Dirt Devil and Manco grew from small ventures to market leaders. Nottingham-Spirk has similar successful relationships with General Electric, Sony Electronics, Newell-Rubbermaid, Sherwin-Williams, Fiskars, Black & Decker, Pennzoil-Quaker State, Johnson Wax, Playtex, and many others. In addition to work with client companies, Nottingham-Spirk, along with partners and investors, has co-founded 12 successful startup companies. For example, the SpinBrush Company was originally founded in 1998 as Dr. Johns Products. With one million dollars in startup capital, the first high-quality $5 electric toothbrush with several patented features was created. The product was an immediate best seller at Wal-Mart and other retailers. The company was sold to Procter & Gamble in January of 2001 and the Crest SpinBrush has become the largest selling toothbrush, manual or electric, in the US, with over $160 million in sales for 2001.
	Wanda Orlikowski Professor of Information Technologies and Organization Studies, Sloan School of Management, MIT Wanda's primary research interests focus on the recursive interaction of organizations and information technology, with particular emphasis on structures, cultures, work practices, and change. She is currently exploring the organizational and technological aspects of working virtually. Her bio and list of publications are available at ccs.mit.edu/wanda.html.
	Joseph A. Paradiso Principal Research Scientist, MIT Media Lab Joe directs the Responsive Environments Group, which explores the development and application of new sensor technologies for human-computer interfaces and intelligent spaces. He has developed and fielded a wide variety of systems that track human activity using electric field sensing, microwaves, ultra-low-cost laser ranging, passive and active sonar, piezoelectrics, and resonant electromagnetic tags. He has developed several low-power, wireless embedded sensor suites for the Media Lab's wearable computing and tangible interface research and directed HCI and sensor system engineering for many large, interactive, artistic projects, such as the Brain Opera, which have appeared at several worldwide venues. As Technology Director for the Things That Think Consortium, a group of Media Lab researchers and industrial sponsors examining the extreme future of embedded computation and sensing, he identifies and pursues new areas of technical development for injection into devices and projects. He is the winner of a 2000 Discover Magazine Award for Technical Innovation for his Expressive Footwear System. Background information and links to his projects can be found at www.media.mit.edu/~joep.
	Alan J Preston Former Second Commissioner of Taxation, Australian Taxation Office, September 1999 - February 2002; Secretary, Review of Business Taxation, 1998-99; and Deputy Secretary, The Australian Treasury, 1989-97 Following an early career as an academic economist, Alan joined the Australian Public Service in 1979. His commitment to design emerged from his professional responsibilities in relation to the Australian taxation system during the period from 1986 until he retired early this year. Reporting in 1999 after nearly a year’s work, the Review of Business Taxation focused the first of its many recommendations on the need for an integrated tax design process across the three agencies principally involved as well as for a more open process of consultation and co-design. The Review recommended that the entire process of tax system design – starting with the formulation of policy intent and progressing through the execution of that intent via both legislative design and administrative design – must be treated and managed as one end-to-end design process. With Richard Buchanan’s assistance as design mentor, Alan focused his tenure as Second Commissioner of Taxation on establishing and consolidating the Integrated Taxation Design Project as the vehicle for implementing the Review’s recommendations about tax system design. The objective has been to harness the disciplined creativity of design in the systematic management and delivery of much more satisfying tax system outcomes.
	Julie Rennecker Assistant Professor of Information Systems; Weatherhead School of Management; Case Western Reserve University Julie’s work explores the interplay between workers’ embeddedness in their physically-present, cognitively-salient, and emotionally-immediate material work environments and their participation in virtual collaborative project groups and networks. She is particularly interested in the often invisible influences of the relationships, power dynamics, and practicalities of situated work on individuals’ understanding of and contribution to virtual project teams and how these individual actions translate into team and organizational-level consequences. Her research-to-date has been in the automotive industry and the automotive divisions of semi-conductor companies.
	Rikard Stankiewicz Professor of Science and technology Policy. Research Policy Institute; School of Economics and Management; Lund University; Sweden My primary research interest is the study of the relationship between technology and product development processes on one hand and the changing structure and dynamics of the underlying knowledge base. I view technological change as the evolution of design spaces; i.e. combinatorial spaces formed by interactions between a variety of basic technological capabilities. The properties of design spaces determine the characteristics of the prevailing “technological regimes” which in their term define both the range of technological opportunities and the optimal search strategies (R&D strategies) necessary to exploit these opportunities. Five main types of technological regimes can be distinguished: craft, engineering, discovery-driven, architectural and computational. I am particularly interested in the transitions between the regimes and concentrate at present of the evolution of the technological regime of pharmaceuticals from a discovery-driven to a quasi-engineering one.
	Leigh Star Professor of Comunication, University of California—SanDiego Susan Leigh Star is Professor in the Communication Department at UCSD, and a poet. She wrote her Ph.D. in Sociology from UCSF on the work practices of brain surgeons, physiologists, patients, and hospital administrators in Britain in the late 19th century. She worked with the late Anselm Strauss, and was trained in and uses grounded theory, and has a primary orientation toward seeing what people do together as forms of work (not labor, or practice, but work). She began collaorating with computer scientists at MIT in the early 1980s, using her data on scientific communities to model decision-making, and has continued many forms of collaborationw with computer and information scientists since. She was founding co-editor of the journal Computer Supported Cooperative Work: The Journal of Collaborative Computing. She's studied different kinds of intersecting communities since then, including natural historians, worm biologists, nurses, the WHO, chip designers, college students, taxidermists and library users. From this work, her concept of "boundary objects" has been picked up by several people in different research areas, including organization theory. Her most recent book, with Geoffrey Bowker, is Sorting Things Out: Classification and Its Consequences (MIT, 1999). Leigh's roots are deep in Chicago School sociology and American Pragmatism, and Howard Becker was and is another teacher. People like Everett Hughes, Herbert Blumer, Robert Park, John Dewey and Arthur Bentley have been important to her work. She also studied with the feminist theologian Mary Daly, and finds poet Adrienne Rich's work to be sociologically astounding. Bruno Latour and Donna Haraway have also been teachers and friends. Recently she's become interested in how infrastructure encodes values and aspects of culture, with the methodological question of how people can better "read" complex infrastructure, inclduing but not limited to information infrastructure. She gives names this work "the poetics of infrastructure." Many of the processes that go into building and using infrastructure come to life by thinking of irony, invisibility, fragility, suffering, rage, and love. She is writing a book on this called Boundary Objects and the Poetics of Infrastructure (MIT Press, forthcoming). A list of selected publications is available at weber.ucsd.edu/~lstar/home.htm.
	Antonio Strati Professor, Research Unit on Organizational Learning and Cognition, Università degli Studi di Trento Antonio is a sociologist and an art photographer and stresses the importance of aesthetic knowing in social and organisational research. His essay "Aesthetic Understanding of Organisational Life" published some ten years ago proposed a style of qualitative research based on imaginative participant observation and the evocative process of knowledge. His research on organisational aesthetics originated in the milieu of symbolic and cultural studies of organization and in his work as co-founder member of the SCOS (Standing Conference on Organizational Symbolism). Several articles, ranging from discussion of the meanings of a "chair" in organisational settings to the metaphor of organization as hypertext, are the results of his research, together with the organisation of workshops and a couple of books published by Sage (Organization and Aesthetics, 1999; Theory and Method in Organization Studies, 2000). In a recent article "Putting People into Picture", appeared in Organization Studies 2000, he underlines the similarities and differences between his sociological research and his artistic activity. Details are available at http://www.soc.unitn.it/rucola/.
	Lucy Suchman Professor of Sociology, Cartmel College, Lancaster University Professor Suchman spent twenty years as a researcher at Xerox’s Palo Alto Research Center where her research centered on relations of ethnographies of everyday practice to new technology design. Drawing on ethnomethodological studies of work, science and technology studies, and feminist theorizing, she has been concerned to recover the specific, culturally and materially embodied identities, knowledges and practices that make up technical systems. This involves, among other things, reconstructing technologies from singular objects located at the center of a surrounding social world, to heterogeneous assemblages of sociomaterial practices. He has explored these reconstructions both through critical studies and through experimental, interdisciplinary and participatory interventions in new technology design. More specifically, she and her colleagues have engaged in a series of projects sited in particular workplaces (an airport, a large Silicon Valley law firm, a state department of transportation) that combine ethnographic studies of work and technologies-in-use with the in situ development of new prototype information systems. Her current research centers on the project of writing ethnographies of sites of technology production and use, and contributing to emerging reconceptualizations of social/material relations based in anthropology, feminist theory and science and technology studies. Her recent papers and additional background material is available at www.comp.lancs.ac.uk/sociology/lsuchman.html.
	Alexander Tzonis Chaired Professor of Architectural Theory and Design Methods at the University of Technology of Delft and Director of AKS (Architectural Knowledge Systems) Among Professor Tzonis’ publications include The Shape of Community with Serge Chermayeff and Towards a Non-oppressive Environment. Classical Architecture and The Roots of Modern Architecture were both co-authored with Liane Lefaivre. He has contributed over a hundred scholarly articles on architectural theory, history and design methods. Early in his career, he worked in the theater and the movies and was art director of the film Never on Sunday. In 1990 he published his first novel, a murder story about problem solving, computation and morality, Hermes and the Golden Thinking Machine. He has been General Editor of the Penguin Books series of The man-made Environment and he is currently General Editor of the Garland Architectural Archives which has published the complete archives of Le Corbusier, Kahn, Mies van der Rohe, Gropius, Schindler, Sauvage, and Aalto. His book Architecture in Europe since 1968, Between Memory and Invention, written with L. Lefaivre was the first comprehensive presentation of two and a half decades of architectural production. It received an American Institute of Architects Award (1994). He wrote Automation based Creative Design with Ian White in 1994. His most recent books are Architecture in North America since 1960, written in collaboration with L. Lefaivre and R. Diamond, and Movement and Structure, the Work of Santiago Calatrava also written with L. Lefaivre. His web page is at www.bk.tudelft.nl/dks/tzonis.
	Betty Vandenbosch Associate Professor of Information Systems; Weatherhead School of Management; Case Western Reserve University Betty’s research focuses on interactions: among people and between people and information. She is concerned with what to do about the fact that more information and more talk, regardless of their form do not necessarily lead people to better ideas, or even better decisions. Currently, she is investigating the conditions under which information sparks creativity, the relationship between ownership, partnership and success in systems development efforts, and the conditions for success in management consulting projects.
	Ina Wagner Professor for Multidisciplinary Systems Design and Computer-Supported Co-operative Work and Head of the Institute for Technology Assessment and Design Ina is a principle resercher in the CSCW & Multiplidisciplinary Design Group. At the heart of that group’s work is a methodological commitment to participatory design and to situated experimentation with prototype solutions in different media. They also engage in sociological research related to work and occupations, organizations and technology, and gender studies. More detail is available at as15.iguw.tuwien.ac.at/wagner/wagner.html. One of her main current interests focuses on the multi-disciplinary design of computer systems for architectural design and planning. A particular focus of this research is on understanding the role of different kinds of visual artifacts for co-operative work, in particular how material and digital artifacts can be combined in complex work environments. Another focus is on how to identify and understand the commonalties of the design disciplines (architecture, industrial design, and software design), in particular the conceptual and creative aspects of designers' work practice.
	Karl Weick Rensis Likert College Professor of Organizational Behavior and Psychology and Professor of Organizational Behavior, University of Michigan Karl Weick is among the first researchers to appreciate the roles of metaphor and sense-making in orgainzational life. He has written extensively on organizations, change and the methods we use to research them. Titles such as "The head nurse as quasi-hippie" and "The aesthetics of imperfection in orchestras and organizations", hint at the engaging and clever style he brings to understanding complex systems. Dr. Weick's book The social psychology of organizing, first published in 1969 and revised in 1979, was designated one of the nine best business books ever written by Inc Magazine in December 1996. Dr. Weick's research interests include collective sensemaking under pressure, medical errors, handoffs in extreme events, high reliability performance, improvisation, and continuous change. In addition, his current writing is distributed across a variety of projects that include a re-analysis of the Dude wildland fire in 1990 in which 6 firefighters perished; a discussion of mechanisms for intellectual renewal used by organizational scholars; a review of lessons learned about leadership from wildland fire tragedies; and a generalization of findings from research on high reliability organizations to the larger issue of high performing organizations.Additional information is available at webuser.bus.umich.edu/departments/OBHRM/faculty/weick/bio.html.
	Youngjin Yoo Assistant Professor of Information Systems; Weatherhead School of Management; Case Western Reserve University Youngjin holds a Ph.D. in information systems from the University of Maryland. He received his MBA and B.S. in Business Administration from Seoul National University in Seoul, Korea. His research interests include knowledge management in global learning organizations, pervasive computing, and the design of socio-technical information environments for large organizations. His work has appeared in such journals as the Academy of Management Journal, Information Systems Research, MIS Quarterly, International Journal of Organizational Analysis, Journal of Management Education, Information Systems Management, and Korean Journal of MIS Research.
	This material is based upon work supported by the National Science Foundation under Grant No. 0132757. Any opinions, findings, and conclusions or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the National Science Foundation.

This document was last updated on 2/10/05; it is located at design.cwru.edu